Discover a Home for Your Talents

Defy, part of the Beko family, is South Africa's No. 1 appliance brand. Since 1905, Defy has brought joy and cutting-edge innovation to millions of consumers in Africa and abroad.

Within the Beko community, every role feels like home, fostering a sense of belonging and growth. We value mutual respect, progressive thinking, and the power of diversity and inclusivity. Our commitment to sustainable development is driven by trust in technology and a dedication to producing confidently. As a member of our team, you'll have the opportunity to showcase your talents and contribute to building a prosperous future for all.

Apply Now and Be Part of Our Journey to Inspire Sustainable Lives in Every Home! 

What awaits you in this role?

We are looking for a passionate Retail Account Implant Coordinator to join our Sales team.

• Monitor stock levels across retailer DCs and individual stores on a weekly basis.
• Identify stores with low or zero stock on active Defy SKUs , engage and highlight to KAM on where orders need to be raised or pulled forward for delivery
• Identify excess stock, slow-moving inventory and potential overstock situations.
• Analyse stock cover against historical and current sell-out performance.
• Highlight discrepancies where stock is available at DC level but not reaching stores.
• Monitor stock availability ahead of promotional periods and key trading events.
• Provide clear recommendations on stock redistribution and replenishment priorities. B. Stock Transfer Orders (STOs) & Replenishment
• Work closely with retailer planners to facilitate stock transfers from DCs to stores.
• Identify stores requiring urgent replenishment based on stock levels and sales performance.
• Recommend and support the creation of STOs through the retailer's authorised planning processes.
• Track outstanding STOs and follow up on transfers not yet executed.
• Identify opportunities to redistribute stock from overstocked stores to understocked stores, where retailer processes allow.
• Monitor store stock improvements following replenishment interventions.
• Escalate recurring distribution or replenishment challenges to the relevant KAM. C. Reporting & Performance Tracking
• Prepare weekly stock health reports by retailer, SKU and store.
• Track DC stock versus store stock availability.
• Monitor sell-out performance and highlight products with declining sales due to stock availability.
• Identify and report slow-moving and ageing inventory.
• Maintain exception reports identifying potential lost sales opportunities.
• Track stock movements and the outcomes of replenishment interventions.
• Provide concise weekly performance summaries to Defy's Key Account Managers. D. Online Pricing & Promotional Monitoring
• Conduct regular online price checks across retail platforms.
• Monitor advertised prices against approved promotional plans and communicate any discrepancies.
• Identify incorrectly loaded promotions, missing promotional products or incorrect product information.
• Monitor online product availability and identify products incorrectly reflected as out of stock.
• Escalate pricing and promotional execution concerns to the responsible KAM & Buyer for review. E. Operational Support & Issue Resolution
• Maintain close working relationships with retailer buyers, planners and replenishment teams.
• Support KAMs with order tracking, stock queries and operational follow-ups.
• Assist with the identification and resolution of outstanding orders, returns and stock discrepancies.
• Follow up on promotional stock allocations and outstanding deliveries.
• Act as a first point of contact for day-to-day operational issues within the retailer.
• Maintain an action tracker for outstanding issues, responsible parties and resolution dates.
• Escalate issues that cannot be resolved at an operational level.

This position is in Midrand, South Africa.

How do we describe a perfect match?

• Matric essential; a relevant qualification in Supply Chain, Logistics, Retail Operations or Business Administration advantageous.
• 2–3 years' experience in retail planning, replenishment, inventory management or sales administration preferred.
• Experience working with major national retailers advantageous.
• Strong proficiency in Microsoft Excel, including pivot tables, Vlookup
• Knowledge of AI integration would be advantageous

At Beko, where it feels like home, we invite you to explore home of…

• Global Minds: Opportunities to learn, grow, and succeed together as one global team.
• Impact: Meaningful work that contributes to our communities, the environment, and a more sustainable future.
• Innovation: A culture that embraces new ideas and technologies and takes on challenges with confidence.
• Camaraderie: A culture of togetherness built on inclusion, care, respect, and mutual support. 

Join the Beko Community to open a new chapter in your life journey, where growth, innovation, and personal fulfilment make it feels like home.

Get to know us better by watching our company video:

Company Video

Follow our journey on Instagram @lifeatbeko to see the latest stories on sustainability, innovation, and community initiatives, and explore further on our LinkedIn Life Page:

Beko LinkedIn Life Page

We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, sex, colour, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion.